feat: initial project setup with planning docs

Smart Support - AI customer service action layer framework.
Includes design doc, CEO plan, eng review, test plan, and README.

.claude/settings.local.json

@@ -0,0 +1,8 @@
+{
+  "permissions": {
+    "allow": [
+      "Bash(find:*)",
+      "WebSearch"
+    ]
+  }
+}