feat: initial project setup with planning docs

Smart Support - AI customer service action layer framework.
Includes design doc, CEO plan, eng review, test plan, and README.

.gitignore

@@ -0,0 +1,26 @@
+# Python
+__pycache__/
+*.py[cod]
+*.egg-info/
+dist/
+build/
+.venv/
+venv/
+.env
+
+# Node
+node_modules/
+.next/
+
+# IDE
+.vscode/
+.idea/
+*.swp
+*.swo
+
+# OS
+.DS_Store
+Thumbs.db
+
+# Docker
+*.log